Concrete ONE YEAR Limited Warranty
At Next Generation Construction LLC (NGC), all work will be completed in a substantial workman-like manner according to standard practices. All of our employees are trained to prepare, set up and place and finish concrete to the highest of industry standards. We work hard to keep up to date on the latest products and techniques as well as work with our suppliers and concrete producers to provide you with the highest quality materials. We take great pride in our work and will do everything we can to satisfy you as a customer. However, all of our concrete work is created by humans and even under the closest supervision possible, small imperfections can and will be expected.
Concrete can be damaged by many factors beyond NGC’s control. Damage from wear and tear, de-icers, chemicals, equipment, vehicles and other things are out of NGC’s control and are not covered by this Limited Workmanship Warranty. NGC is not liable for repair conditions caused by misuse or abuse, ground settlement, winter conditions, accidents or acts of God.
This warranty does not apply to any construction work that NGC did that has been subjected to an accident, misuse and/or abuse, nor does it apply to any construction work that has been modified, altered, defaced, and/or had repairs made/attempted by the homeowner or others.
This Limited Workmanship Warranty expires one year from the date of completion of the project.
WHAT TO EXPECT:
While concrete is very durable, it is not always without flaws. Harsh weather may cause the surface of your concrete to flake or pop off. It is possible that a stone or stone(s) close to the surface will be exposed but such exposure WILL NOT compromise the integrity of the slab. We are unable to warranty any damages caused by harsh weather, as mother nature always has the upper hand on us. Throughout any given winter there are many freeze-thaw cycles. During these events your concrete is likely to heave but will also most likely settle back to its normal elevation again. However, your concrete is still susceptible to cracking during the frost heave event. Cracking related to frost heave is not a warranty issue.
CUSTOMER CARE:
THE DO NOT’S:
1) Do not drive on “new” concrete for at least 10 days.
2) Do not allow water to drain beneath the slab as this may cause settlement cracks.
3) Do not use salt or other de-icing chemicals on the concrete (This is especially harmful during the first winter). If at all possible, hose off your car of any street salt before parking on concrete.
LIMITED WARRANTY:
For one year, commencing from the completion of your project, there will be no “Major Cracking,” “Major Scaling and Spalling” or “Major Pop Out” due to defective materials or workmanship.
1. Definitions: “Other exterior concrete” includes patios, sidewalks, and other exterior flat work. “Major Cracking” means cracks wider than ¼ inch that: *in total length, are more than 30% of the length of all of the joints in your driveway or other exterior concrete; or * in any parcel, the total length is more than 30% of the perimeter length of the panel. “Major Scaling and Spalling” means any substantial surface disintegration that occurs at the surface of the driveway or other exterior concrete that covers more than: *20% of the surface area of your driveway or other exterior concrete; or *25% of any panel of your driveway or other exterior concrete. “Major Pop Out” means more than 50 conical breakouts per 100 square feet in the concrete surface from fractured pieces of aggregate.
2. Exclusions: This limited warranty does not apply to damage resulting from *abuse of your driveway or other exterior concrete *not any purpose other than residential purposes *fire, flood, earthquake, defective subsurface or other act of God * altering areas near your driveway or other exterior concrete so that drainage or water runoff undermines your driveway or other exterior concrete * the growth of trees (including roots) or plants near your driveway or other exterior concrete
3. Remedy: A. If you think that your driveway or other exterior concrete has Major Cracking. Major Scaling and Spalling, or Major Pop outs due to defective materials or workmanship, you must notify NGC in writing. IF YOU DO NOT NOTIFY THEM WITHIN 90 DAYS AFTER YOU DISCOVER MAJOR CRACKING, MAJOR SCALING AND SPALLING, OR MAJOR POPOUTS, YOUR LIMITED WARRANTY RELATING TO THAT CONCERN IS VOID. TELEPHONING WILL NOT PRESERVE YOUR RIGHTS.
B. Inspection: Once NGC receives notification, your driveway or other exterior concrete will be inspected by NGC or representative within 30 days to determine if Major Cracking, Major Scaling and Spalling, or Major Pop out has occurred due to defective materials or workmanship.
C. Repair or Replacement: If Major Cracking, Major Scaling or Spalling or Major Pop out, which is the subject of the notice, occurred within 1 year of the completion date due to defective materials or workmanship, the Major Cracking, Major Scaling or Spalling or Major Pop outs will either be repaired or the damaged part of your driveway or the exterior concrete will be replaced. This will be carried out at no charge to the homeowner. Your Contractor will have the right to choose between repair or replacement.
4. No Other Warranties: There are no other warranties, expressed or implied concerning your driveway or other exterior concrete.
